Privacy Policy
Last updated: 10/17/2025
1. Introduction
At ORCA, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our translation platform and services.
2. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, and password.
- Usage Data: We collect information about how you interact with our services, including translation requests, feature usage, and preferences.
- Content Data: We process the text and documents you submit for translation.
- Device Information: We collect information about your device, browser, and how you access our services.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and collect usage data.
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our translation services
- Processing your translation requests
- Managing your account and sending service notifications
- Analyzing usage patterns to enhance features and performance
- Detecting and preventing security issues
- Customizing your experience based on preferences
4. Data Processing and Translation Content
4.1. Content Processing: To provide translation services, we must process the text and documents you submit. This content is processed temporarily for the purpose of translation.
4.2. AI Models: Our translation services use AI models to process your content. These models may be trained on your anonymized data to improve translation quality over time.
4.3. Content Retention: By default, we do not permanently store your translated content after processing. However, certain features like translation history may require temporary storage.
5. Sharing Your Information
We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers who help us operate and improve our services.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
- Business Transfers: If ORCA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to or from our services.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the information provided at the end of this policy.
8. Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
We may transfer your information to countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after such changes indicates your acceptance of the revised policy.
11. Cookie Policy
11.1. What Are Cookies: Cookies are small text files stored on your device when you visit our website. They help us recognize your device and remember certain information about your visit.
11.2. How We Use Cookies: We use cookies to:
- Remember your login status and preferences
- Understand how you use our services
- Improve your experience
- Protect against fraudulent activity
11.3. Cookie Control: Most web browsers allow you to control cookies through their settings. You can typically delete existing cookies and block new cookies from being set.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: